Privacy policy
This privacy policy applies to all persons who use the services of Hotel Mondschein, Hans Ischia & Co. The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, DSG and TKG). In this privacy policy, we inform you about the most important aspects of the processing of your personal data in our company.
Contact with us
If you use the contact form on our website or contact us by e-mail, your details will be stored so that they can be used to process and respond to your enquiry. This data will not be passed on to third parties without your consent.
Information on data processing
We store the following data for the purpose of processing the accommodation contract: Your master data (name, postal address, email address, telephone number, date of birth, nationality), the data in travel documents (number, issuing authority, duration), the data on the payment method (credit card data), vehicle registration number if applicable (when using the hotel garage), your booking data (length of stay, conditions associated with the stay and services requested).
The data you provide is required to fulfil the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. This also applies if we do not collect the data from you but receive it from third parties (booking portals, travel agencies).
Data will not be transmitted to third parties, with the exception of transmission to fulfil our statutory, contractual or other legal obligations (banking institutions and payment service providers for the purpose of payment processing, tax consultants, Innsbruck Tourist Board and its holiday villages, statistics/registration department, insurance companies and software service providers).
If the booking process is cancelled on our website, no data will be stored. If a contract is concluded, all data from the contractual relationship will be stored until the end of the statutory retention period (7 years).
We do not use profiling or automated decision-making.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. We use cookies to make our website more user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognise your browser on your next visit.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
If you deactivate cookies, the functionality of our website may be restricted.
Google Maps
This website uses Google Maps to display map information, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). When Google Maps is used, Google also collects, processes and utilises data about the use of the Maps functions by visitors to the websites. You can find more information about data processing by Google in Google's privacy policy at https://www.google.at/intl/de/policies/privacy. You can also change your settings there in the data protection centre so that you can manage and protect your data.
Web analysis
This website uses the ‘Google Analytics’ service offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyse the use of the website by users. Cookies are used for this purpose, which enable your use of the website to be analysed. The information generated in this way is transferred to the provider's server and stored there. You can prevent this by configuring your browser so that no cookies are stored.
We have concluded a corresponding contract with Google for order data processing.
IP anonymisation is used on this website. Your IP address is recorded but immediately pseudonymised [e.g. by deleting the last 8 bits]. This means that only a rough localisation is possible.
You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de
This website uses Facebook social plugins, which are operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The integrations can be recognised by the Facebook logo. Information on all Facebook plugins can be found in the following link: https://developers.facebook.com/docs/plugins/
The plugin establishes a direct connection between your browser and the Facebook servers. The website operator has no influence whatsoever on the nature and scope of the data that the plugin transmits to the Facebook Inc. servers. Information on this can be found here: www.facebook.com/help/186325668085084
The plugin informs Facebook Inc. that you as a user have visited this website. There is a possibility that your IP address will be saved. If you are logged into your Facebook account during your visit to this website, this information will be linked to it.
If you use the functions of the plugin - for example by sharing or ‘liking’ a post - the corresponding information is also transmitted to Facebook Inc.
If you want to prevent Facebook. Inc. from linking this data to your Facebook account, please log out of Facebook before visiting this website.
Customer Alliance
You can leave a review of your stay at our hotel on our website. The corresponding tool is operated by Customer Alliance (CA Customer Alliance GmbH | Ullsteinstr. 118 l Turm B | 12109 Berlin l Germany).
The operator automatically collects and stores server log files information that your browser transmits to Customer Alliance. This data cannot be assigned to specific persons by the operator. This data is not merged with other data sources.
Your rights
In principle, you have the rights to information, rectification, erasure, restriction, data portability, cancellation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you have the option of lodging a complaint with the supervisory authority. The Austrian Data Protection Authority (DSB), Wickenburggasse 8-10, 1080 Vienna, is the competent supervisory authority for complaints.
You can reach us under the following contact details:
Hotel Mondschein Hans Ischia & Co
Family Ischia
Mariahilfstraße 6
6020 Innsbruck
Österreich
Tel.: 0512 22784
E-Mail: office@mondschein.at
Website: www.mondschein.at
Responsible for data processing: Dr Karl-Josef Ischia
Sonstiges
Wir behalten uns vor, diese Datenschutzerklärung jederzeit zu ändern und an neue Entwicklungen anzupassen. Die neue Fassung gilt ab Bereitstellung auf unserer Website.