Welcome to our Hotel Mondschein
The Hotel Mondschein is a popular photo motif. It is located in the middle of the famous, colorful row of houses on the Inn River. The Old Town of Innsbruck is just across the bridge.
Many sights such as the Nordkette cable cars, the Golden Roof, the Imperial Palace as well as restaurants and shops are within easy walking distance.
We are very happy to welcome you at our Hotel Mondschein and assure you to do our best to make your stay with us as comfortable and enjoyable as possible.
Our reception is open 24 hours.
No. from your room telephone: 11
Night porter (10 p.m. - 7 a.m.):
Tel. 0677 63939406
Mariahilfstraße 6
6020 Innsbruck
Austria
Our guest Wi-Fi is freely accessible to you. No password is required to connect. Your connection is protected from third-party access by a firewall running in the background.
Breakfast room on the 1st floor
daily from 7 am to 10 am
Our hotel offers a delicate breakfast buffet. Scrambled eggs - freshly prepared with free range eggs - will be served to your table. We pay special attention to local producers - our suppliers include the Erlebnis Sennerei Zillertal, butcher Gasser, Kaffee Nosko, the Sonnentor organic tea company and many more.
Other breakfast options (reservation required on the evening before):
- Breakfast for early birds: from 5 to 7 am we will gladly prepare a small breakfast for you
- Breakfast to-go: if you are in a hurry in the morning, we will be happy to pack a breakfast to go for you
- Room service breakfast: if you wish to have breakfast in your room, please let us know
Our cosy bar is located on the ground floor opposite reception and is a popular meeting place for our guests.
Opening hours: open daily from 6 pm to midnight
In our hotel bar on the ground floor you will find a vending machine which provides you with cold drinks and small snacks at any time.
Coffee, tea, cocoa and hot water are available free of charge from our coffee and tea station also on the ground floor in the hotel bar.
Our rooms are cleaned and disinfected according to strict guidelines.
Rooms are cleaned between 8 am and 2 pm
- Use hand / bath towels more often: the towels are not changed when you hang them on the towel rail. If you want fresh towels, please put them in the shower or bathtub.
- Unsubscribing from room service: for stays of more than 1 night, you have the option of unsubscribing from room cleaning on a daily basis. Please hang the corresponding sign on the door handle outside of your room.
- Payment: You can pay in cash, by credit or debit card (Amex, JCB, Diners, Mastercard, Visa). Please note that the city tax has to be paid separately on departure, even for prepaid bookings.
- Late departure (after 11 am): in case you want a late check-out from your room or the hotel garage or want to extend your stay, please contact our reception.
- Early departure (before 7 am): our reception is open 24 hours. If you leave before 7 am, we kindly ask you to settle your bill by 8 pm the evening before.
- Keycard: please don’t forget to return all keycards received to the reception upon departure. If required, the hotel garage can be opened for you remotely from the reception.
- Luggage storage: We will gladly store your luggage at the reception on the day of departure
Smoking is strictly forbidden in all of our rooms. Please note that we charge a cleaning fee of EUR 150.00 to guests who smoke in their rooms. Thank you for your understanding!
You are welcome to use our ironing stations on the 2nd and 4th floors at any time. They are located in the cabinets in the hallway, and the respective cabinet doors are marked with a golden iron symbol.
On request our reception gladly provides you with:
- • Adapter, charging cable (deposit EUR 10.00)
• Non-slip mat for the bathtub or shower
• Kettle (water boiler)
• Extra pillow or extra towel
• Toiletries such as toothbrushes, toothpaste or razors left at home
• small travel sewing kit for "emergencies"
• Shoe cleaning equipment
• Umbrella to borrow
We are proud to offer you the best: our coffee comes from the oldest roastery house in Innsbruck, the gourmet roastery Nosko rich in tradition. Every cup is freshly milled and scalded. Our coffee blend is called “Greta” - the strong one.
We wish you a wonderful morning!
Your breakfast staff
The soap in your bathroom, made by hand according to an old family recipe, comes from Seifenmanufaktur Walde, right here in Innsbruck. The face, hand and shower soap is particularly mild and nourishing, only high-quality oils and fragrances are used.
Enjoy quality from Innsbruck!
Your housekeeping team
Look forward to...
With your Welcome Card you receive discounts for EXPERIENCE TIROL (-10%), for the Swarovski Crystal Worlds (-EUR 2.00) and for the Tyrolean Evening (-15%).
Until 9:30 am and from 3 pm all tickets at the Nordkettenbahnen are reduced by 20%. Tickets are available at our reception or at the ticket office at the cable car.
From 2 nights in our hotel, the buses and trams in Innsbruck can be used free of charge. The Hop-On Hop-Off bus and the Swarovski shuttle bus are excluded.
The Innsbruck Card includes all the most important sights and is available at our reception for 24, 48 or 72 hours.
Pick up your 10% voucher at our reception and redeem it at the ticket counter at the Congress station.
Where can I have the best food in town?
You should definitely try the Tyrolean cuisine: Dumplings and schnitzel are part of it. Desserts like Kaiserschmarrn and Apfelstrudel are an essential part of the Tyrolean menu. But for those who prefer to eat internationally - Innsbruck offers a wide range of restaurants, there is something for every taste. You can find our recommendations and tips HERE.
Where can I buy typical Tyrolean specialities?
The largest selection of Tyrolean bacon, cheese and other delicacies is available at the Farmers' Market at the market hall. You can also get delicious Tyrolean bacon in the Speckeria in the Old Town and the best strudel in the Strudel Café Kröll.
For everyone who is looking for something special: Walde soap factory offers a wide range of handmade products from heavenly fragrant soaps to natural cosmetics. The milk for the “Tiroler Edle” – our favorite chocolate - comes exclusively from “Tiroler Grauvieh” (Tyrolean gray cattle), one of the oldest, rare cattle breeds of the High Alpine regions of Austria.
How do I get around in Innsbruck?
Many places in Innsbruck can be easily reached on foot. The Sightseer bus is a comfortable way to get around and reach interesting places outside the city center such as the Bergisel Ski Jump and Ambras Castle.
A private shuttle bus runs several times a day to the Swarovski Crystal Worlds. Cycling is also very popular in Innsbruck, the cycle track network is well developed and bicycles can be rented. And by bus and tram you can get anywhere any time! Your free Welcome Card (up from 2 nights) includes public transport in the city center.
You get the Welcome Card free of charge at our reception for stays of 2 nights or more.
What can I do with the Welcome Card?
- it can be used as a free ticket for all buses and trams in Innsbruck (except Sightseer bus and Swarovski shuttle bus)
- from 3 nights: 20 % discount on 1 ticket for the Nordketten cable cars ("Top of Innsbruck") and the Patscherkofel cable car.
- from 3 nights: 1 free ascent and descent on the cable cars (Muttereralmbahn, Oberperfuss cable cars, Axamer Lizum, DreiSeenBahn in Kühtai)
- our tip: guided hikes take place daily (except on Saturdays!), participation is free with the Welcome Card.
You can buy the Innsbruck Card at our reception for 24, 48 or 72 hours.
Is the Innsbruck Card worth it?
- all main sights in Innsbruck, the Nordkette cable cars, Patscherkofel cable car, Swarovski Crystal Worlds and much more are included.
- due to the attractive price, the card is usually worthwhile when visiting 2-3 sights.
- prices: 24 hours: EUR 69.00 / 48 hours: EUR 79.00 / 72 hours: EUR 89.00. Children 0-5 years free / children 6-15 years receive a 50% discount.
Book experiences in innsbruck online
Top 4 Sights in Innsbruck
Just cross the river Inn on the Inn Bridge and you will see it shine: the Golden Roof, the landmark of Innsbruck. Around the Golden Roof you will find many other attractions: the City Tower, the Imperial Palace, the Court Church and St. Jacob’s Cathedral. But what makes our historical Old Town really special, is its charming small alleys and squares with its lovely shops and restaurants, where you can also sit outside and enjoy the special atmosphere!
Many people know this place because of the jumping competition taking place every beginning of January. When you stand up there and look down, you will admire the ski jumpers for their courage even more than before! This place offers maybe one of the most beautiful panoramic views of the city. There is also a panoramic path round the Bergisel mountain.
bergisel.info, Bergiselweg 3, 6020 Innsbruck
The interior of Swarovski Crystal Worlds has been created by international artists. Every room is different and unique: sparkling, fascinating and sometimes a little crazy. The outside area around is composed by a wonderful garden with a lake, a mystical crystal cloud and a labyrinth. And all children will love the huge play tower! The Crystal Worlds are 20 km away from Innsbruck and easily reachable by shuttle bus several times a day.
kristallwelten.swarovski.com, Kristallweltenstraße 1, 6112 Wattens
The Alpine zoo is located on a hillside above Innsbruck with a beautiful view on the city. There you find about 2000 animals in a natural surrounding. All animals are species which have their habitat in the Alps: ibex, brown bear, lammergeier, lynx and wolf. There is also a big playground for children.
alpenzoo.at, Weiherburggasse 37a, 6020 Innsbruck
You might have the opportunity today! A few of our rooms offer this special feature: a starry sky. The stars can only be seen when it's dark in the room. During the day the stars are invisible and at night they do not light up the room either, same as in nature. Let yourself be surprised!
Have an attentive walk through our house and discover some special features from a bygone era. When entering the hotel, you can see two stone columns made of local breccia, a typical limestone which was knocked off in the mountains of Innsbruck. This type of stone can also be found very often in the historical Old Town of Innsbruck. A wooden wall has been preserved on the first floor and is studded over and over with wooden nails. History can be found everywhere here, no wonder, the house dates back to 1473.
City map of Innsbruck
Good to know A-Z
You can get one at the reception for a deposit of EUR 10.00
You can get a non-slip mat for the shower or bathtub at the reception.
Rent a bike "Die Börse" is located right in the city center - about a 10-minute walk from our hotel. There you will find a big choice of different bikes and e-bikes and you can also rent your personal equipment, sportswear and bike helmets. And in case your own bicycle needs to get repaired, they can do it!
dieboerse.at, Leopoldstraße 4, 6020 Innsbruck
We serve breakfast daily from 7 am to 10 am in our breakfast room on the 1st floor.
Alternatively we offer a "Breakfast for early birds", "Breakfast to go" or "Room service breakfast". Please contact our reception for further information.
Check in time is from 3 pm onwards. If you arrive before 3 pm, you are welcome to store your luggage at the reception.
The city tax is EUR 3.00 per person and night.
Please note that the city tax has to be paid separately on departure, even for prepaid bookings.
on the ground floor in the hotel bar
Enjoy a free coffee or tea outside the breakfast hours from our self-service coffee & tea bar.
Dogs are welcome at our hotel - however, please note that in the interest of other guests dogs are not allowed in our breakfast room. The surcharge per dog and night is EUR 15.00
A fire alarm system is installed in our hotel for your protection. In the event of a fire alarm, please leave the hotel immediately.
The escape route is displayed in your room beside the room door. The diagram shows your location in the hotel and instructs you what to do in the event of a fire. Please familiarize yourself with these guidelines and the location of the emergency exit.
DO NOT use the elevator.
If it is a false alarm, you will be informed.
On the 2nd and 4th floor there is an ironing corner in the corridor which can be used at any time.
We are happy to provide a kettle, please let the reception know if you need one.
A few meters from our hotel you will find a "self service" laundromat with washing machines and tumble dryers.
Bubblepoint, Innstraße 11, 6020 Innsbruck
We are happy to store your luggage at the reception before check-in and after check-out.
If you feel ill or need medical assistance, please contact the reception.
The following parking options are available:
Hotel garage:
A limited number of parking spaces are available in the hotel garage. The hotel garage is located on a one-way street 150 metres behind the hotel (without direct access to the hotel with car lift). Please be advised that due to the small dimension of the parking lots, we are unable to accommodate oversized cars. The hotel garage costs EUR 15.00 per night.
For electric cars, there are 2 parking spaces with power sockets available (flat rate EUR 19.00 per night including charging).
Public parking garage:
The Altstadtgarage (Innrain 4) is easily accessible on foot from our hotel. At the hotel reception you can get discounted tickets for EUR 15.00 / 24 hours.
Short term parking zone:
A cheap alternative is parking on the street. Please pay attention to the signs and floor markings! The short-term parking zone (marked by blue floor markings) is free from 9 p.m. to 9 a.m. and on Sundays and public holidays. During the day the maximum parking time is 90 minutes (fee: EUR 1.00 for 30 minutes). Parking tickets are available from the parking machines.
If you stay more than 1 night, you have the option of unsubscribing from room cleaning on a daily basis. Please hang the corresponding sign on the door handle outside of your room.
Please use the collection bins for plastic and paper in the corridors (next to the elevator on the 2nd, 3rd and 4th floor). There is a bin in your room for residual waste. Glass bottles can be left in your room and will be disposed of by us.
The nearest supermarket is 260 m from the hotel (MPREIS, Innstraße 2).
Our tap water is safe to drink. Even better: most of Innsbruck's tap water comes from springs in the mountains around Innsbruck and they provide very good water quality!
Taxis are waiting right at the exit of the airport and in front of the train station. Please take a taxi with fare display (taximeter).
When you leave, our reception will be happy to call a taxi for you at any time (waiting time approx. 5-7 minutes).
Prices:
Train station - Hotel Mondschein: max. EUR 12.00
Airport Innsbruck - Hotel Mondschein: max. EUR 17.00
You can reach our reception at number 11
To call another room, dial the desired room number.
Outgoing calls to external numbers are not possible, unfortunately.
The reuse of hand and bath towels saves energy and washing powder and thus protects the environment. We will not change the towels if you hang them on the towel rail. If you want fresh towels, please put them in the shower or bathtub.
Our hotel is equipped with modern Smart TVs. Thanks to UHD resolution, you can enjoy excellent picture quality.
In addition to receiving traditional TV channels, you can also use several pre-installed streaming services (Netflix, Prime Video, and YouTube). With the support of HOTCAST technology, you can directly stream content from your own devices (laptop, tablet, etc.) to the TV. The Smart TVs are compatible with iOS, Android, and notebooks with the Chrome browser.
Some TV series and movies are optionally available in their original version. This option is only possible if the broadcaster provides multiple language versions
You can find the channel list HERE (pdf).
In our hotel bar on the ground floor you will find a vending machine which provides you with cool drinks and small snacks at any time.
No password ist required to use our WiFi.
